Support

We're here to help

Send us a message — we'll reply within 24 hours on business days. The Tachora team speaks Ukrainian, Russian, English, German and Polish.

Average response time: under 24 hours

Business hours

Mon–Fri, 09:00–18:00 CET

Outside these hours we reply on the next business day. Critical incidents are handled with priority.

Frequently asked questions

Email support

Primary channel. All requests, incidents, billing matters.

support@tachora.app

TachoPlus Telegram chat

Community chat of TachoPlus users. Drivers share experience. Technical issues are handled via email only.